Before you get started

Setting up a CNAME

A CNAME record ensures that all visits to your full domain (e.g. www.example.com) are sent to Envato Sites.

Here are the steps:

1. From your Google Domains dashboard, click on My Domains in the left side bar

2. Click on the "Configure DNS" button next to the domain name you want to edit

3. Scroll down to Custom resource records section, then:

  • Enter "www" in the first field
  • Select "CNAME" for the second field
  • Enter "1H" in the third field (1 hour)
  • Enter "domains.envatosites.com" in the 4th field
  • Click ADD

Setting up a redirect

A redirect record ensures that all visits to your domain name without the "www." (e.g. example.com) are redirected to the full version of your domain name (e.g. www.example.com).

1. From your Google Domains dashboard, click on My Domains in the left side bar

2. Click on the "Configure DNS" button next to the domain name you want to edit

3. Scroll down to the Synthetic records section, then:

  • Select "Subdomain forward" in the drop down field
  • Enter "@" in the second "Subdomain" field
  • Type in your domain name in the "Destination URL" field (eg "http://www.example.com" or ""http://www.mycompany.com")
  • Ensure the "Temporary redirect (302)" and "Do not forward path" options are selected
  • Click ADD


Then, check that the domain name has been connected correctly

Troubleshooting

Having trouble creating a new CNAME? It could be clashing with an existing record. Double check the Records list to ensure no old records are interfering with new settings. 

Getting help

Domains and DNS terminology can get a bit technical and confusing. If you need help with any part of this process, contact Namecheap's support team or ask our  domain experts for assistance. Send us a screenshot of your Namecheap DNS settings so we can help you troubleshoot.

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